Terms & Conditions

Payment
We accept most major credit cards. Please give card number, security code, expiry date, issue number (Switch only) and the name and address of the cardholder.
Please make cheques payable to: A.W. Smith & Sons (Sundries) Ltd. All orders paid by cheque will be despatched after the cheque has cleared.

Delivery Terms
Orders will be usually shipped within 48hrs unless otherwise stated. Orders taken after 2pm (GMT) on Friday will not be processed until Monday.

Carriage Rates
Standard carriage charge (2/3 day delivery, upto 20kg) is £8.50. Orders over £150 recieve free standard carriage. Next day delivery is available on most products at an extra charge, please contact us for more information. For Scottish Highlands, Ireland, Northern Ireland, Channel islands and Overseas, please e-mail our sales team.

Warranty
All new machines are covered by a 12 month warranty. This warranty does not cover consumable parts, day to day wear and tear or if the machine has been mis-used or damaged. Full terms and conditions are available on request.

All Machines marked with "1 year back to base guarantee" are subject to repair only. Cost of collections & re-deliveries will therefore be the responsibility of the consumer.

Returns
Standard goods can be returned within 7 days of delivery, at customers' expense.Non standard goods cannot be returned.

Damages/Shortages
The company must be notified within 24 hours of receipt, otherwise no claim can be accepted. Goods should be examined on arrival, if boxes are damaged then the delivery note should be signed as such. Un-examined goods should be signed as un-examined on the delivery note.
Damaged goods cannot be credited or replaced if they have been used.

Special case rates available on some products. Please contact us for more information.

All prices are correct at time of press but may change without notice.
All prices are plus V.A.T. at the rate on day of invoice.